Your guests get answers.
You get your time back.
HostOps is AI-powered guest chat trained on your property. Your hot tub rules. Your parking. Your checkout routine. It handles repeat questions — WiFi passwords, late-night troubleshooting, local tips — so you don't have to.
Set up in 10 minutes. Works on any device. No app download needed.
Ask it anything. It knows the property.
💡 Try “the hot tub isn't heating up” or “what's the WiFi password?”
Hi! 👋 I'm the AI concierge for Coastal Retreat. Ask me anything about the property — WiFi, check-in, hot tub, local spots, you name it.
Real AI, trained on an actual house manual. Open full-screen ↗
Your guests get instant answers — WiFi, check-in, local tips, and basic troubleshooting — 24/7, without you lifting a finger.
Works from the first message. No training required.
Sound familiar?
You didn't get into STR to be a 24/7 call center.
It's midnight. A guest is texting about the WiFi password. Again.
You manage 7 properties. You're answering the same questions 40 times a week.
A guest can't figure out the hot tub. You're troubleshooting remotely at 9pm.
Set up in 15 minutes.
No training required. HostOps learns from your existing house manual.
Upload your house manual
Paste your house rules, check-in guide, WiFi info, and local tips. HostOps reads it once and remembers everything. No formatting required — just your existing document.
Share your guest link
You get a unique property URL and QR code. Put it in your welcome message, stick it on the fridge — wherever guests look first. No app download required.
HostOps handles the repeat questions
Guests ask naturally. HostOps answers instantly — WiFi at midnight, checkout on Sunday, what to check if the hot tub makes a noise. Urgent or safety issues route guests back to you with clear context.
Everything your guests need to know
Check-in & access
Check-in times, parking, key pickup — HostOps answers instantly so guests always know what to do.
WiFi & devices
Network names, passwords, thermostat, TV remotes, smart speakers — all covered.
Amenity instructions
Hot tub, BBQ, fireplace, kayaks — step-by-step guidance so guests never need to call.
Local recommendations
Your favorite restaurants, activities, and hidden gems — personalized to your property's neighborhood.
Urgent issue guidance
HostOps gives guests the right next step for urgent issues and tells them when to contact you or emergency services.
Weekly reports
See exactly how many questions were answered, hours saved, and what guests are asking most.
Simple pricing
No hidden fees. No per-message charges. Just results.
- ✓AI guest concierge — 24/7, instant answers
- ✓Unlimited guest questions
- ✓Urgent issue guidance
- ✓Weekly analytics reports
- ✓QR code for every property
- ✓Concierge setup for first pilot property
Managing a hotel or 10+ properties? Start with a one-property pilot.
Request a one-property pilot →Ready to stop being on-call?
Try one property first. Setup help included. Free for 30 days.
Start with one property →